Scanning documents is only the first step

November 4th, 2011

If you are sitting there and looking at many shelves stuffed with the pages of your enterprise, don’t just jump to scan and shred it all. You currently must have some sort of process to search though these papers, read the information printed on them and make notes or change pages. Something must be working already or you wouldn’t be able to afford the lights to read these pages under.

But you very likely have computers of some sort at your establishment and most likely have some desire to at least track these shelves of pages with the computers and perhaps do away with the shelves and have a more effective business process that is purely electronic. But the important part isn’t where the information is stored but rather how to decrease the costs and effort involved in dealing with your information. Don’t sit there looking at a directory listing of meaningless file names of blotchy gray scans of previously color coded information and then try to figure out what your business is going to do tomorrow. Take a moment to look over the cliff before you jump.

The steps for an effective transition from a paper process to an electronic process are:

  1. Decide who needs to have access to your data on a timely basis. (If the answer is nobody then put the pages in carefully labeled boxes and store them away until your legal requirements for holding this data expire.)
  2. Decide on how the information will be presented to these users. Will directory folders sorted by date and topic do? Will you need some sort of search utility? Or perhaps you need an intranet or perhaps even an Internet accessible webpage that is database driven with real time updates.
  3. Do you need the page images, the page text or both? Will a crude machine Optical Character Recognition give enough of an approximation or will humans need to check every word of the text? Do you really need a web application that has the full text of each page or perhaps just a summary with a link to the stored PDF file.
  4. What level of security do the documents need on the way to the scanner? Registered mail? Armed courier? Have the scanners come to your office and never take a single byte of it out the door? And will you be needing the documents back, or shall the scanning service shred these for you?
  5. What level of quality do the scans need to be at? Are these old faxes or laser printouts? If so 300 dpi could be the most you could get out of them anyway. Are these photographs or medical images? If so how many color or grayscale levels do they really have?
  6. What is the physical form of the documents? Are they loose pages or 3-ring binders? Books? Fragile photographs? Can they be fed through a hopper or will each page need careful hand placement on the flatbed scanner?

Once you have a handle on your basic requirements, shoot us an email at sales@telegenisys.com or see our site at http://www.telegenisys.com/ and we’ll get you a quote for a service that matches to your needs.

Publish on Kindle from OpenOffice

October 10th, 2011

We’ve added a quickstart guide to publishing on the Kindle platform using the OpenOffice suite. Amazon’s own guide covers MS Word, but leaves out many critical steps.

The hazards of ad-hoc medical records systems

September 8th, 2011

Patient Data Posted Online in Major Breach of Privacy

…the company created the spreadsheet as part of a billing-and-payment analysis for the hospital.

Once the data is exported from the medical records system it is no longer tracked by that system. However Telegenisys provides a comprehensive medical record system that does all reporting inside the system and tracks usage by person so there is no need to go “outside” the system in order to get the job done.

American Bar Association on Legal Services Outsourcing.

August 8th, 2011

According to The American Bar Association’s Standing Committee on Ethics and Professional Responsibility, Formal Opinion 08-451 August 5, 2008 – Lawyer’s Obligations When Outsourcing Legal and Nonlegal Support Services, lawyers should check several items when outsouring work.

Our legal support services are actually a good match for the factors they stress. As a Delaware corporation, Telegenisys, Inc. is under the same legal framework as American legal firms and a familiar one for most European firms. We apply the same HIPAA procedures for both Insurance and Legal industry clients and we are contracted to maintain these standards. And as for fees, our schedule is very affordable and helps get lawyer hours back on track providing legal expertise, while we handle the paperwork.

Is Outsourcing on the Decline in the USA?

August 3rd, 2011

Both The Economist and Everest Group report that while outsourcing activity is down from the United States, the big economies of Europe are picking up the slack.

Part of this is due to economic problems in the USA, but a large part of it involves reducing the size and scope of the outsourcing deals. As The Economist writes: “Companies are forming relationships with several outsourcers, rather than putting all their eggs in few baskets. They are signing shorter contracts, too. But still, they need to think harder about what is their core business, and what is peripheral.”

Telegenisys has always avoided these mega deals. While this means that we’ve missed the bubble of overhyped do-everything deals, we’re also clear of the bursting of this bubble. We’re not looking to do everything our clients do. If we took over your core business it wouldn’t be outsourcing anymore.

What we stress is that our clients have already created something. They’ve have their business processes, market share, infrastructure and employees. What we do is plug in our smart mix of technology and manpower like a turbo supercharger onto your existing engine. If you have highly paid and highly skilled workers, let us take the grunt work away from them so they can be more productive at their real jobs. If you have a seasonal load then bring us in for a few months a year, instead of going through the trouble to find space and the people to fill them. That’s what we do. We take up the load and provide that extra horsepower so you can focus on driving your business to success.