Archive for November, 2010

Tablet apps and Knowledge Process Outsourcing

Monday, November 29th, 2010

Gartner has predicted that tablets will outsell PCs in 2011. As a Knowledge Process Outsource (KPO) provider and iPad developer, Telegenisys expects to leverage tablets both inside and outside of our client offices.

Tablets (and smaller devices such as smart phones and pods) can be carried around a work site, such as by a nurse in a hospital. These mobile intranet and VPN access devices will require business specific apps and back office knowledge workers to offload clerical process so that the client’s mobile workforce can remain focused on their primary tasks.

Tablets in the hands of the general public and client customers will also require apps in order to connect into client processes and through these to remote knowledge workers.

The increased sales of tablet devices will enlarge the pool of both employees and customers who both expect app delivered access and are increasingly skilled at using such apps.

Hospitals need onshore partners for Electronic Medical Records

Tuesday, November 2nd, 2010

Qualms Arise Over Outsourcing Of Electronic Medical Records, WSJ

Nishant Verma, vice president at Bangalore outsourcing firm Tholons Inc., says U.S. hospitals still haven’t crossed an “emotional barrier” when it comes to sending tech work overseas. “Though it is never said overtly, it is much harder for Indian suppliers to get these kinds of contracts than their American counterparts,” he says.

Which is why a company like Telegenisys offers the security of an American partner with the cost effectiveness of Indian staffing.