Archive for the ‘Back Office Services’ Category

Technical failures in electronic discovery can be costly

Wednesday, February 2nd, 2011

Virginia Llewellyn, Electronic Discovery Best Practices, 10 RICH. J.L. &TECH. 51 (2004)

Whether or not defendant’s counsel intentionally misled
plaintiffs, counsel’s inquiries about defendant’s computer
capacity were certainly deficient …

Let’s help you avoid the costs that are sure to follow any such court chastisement. At Telegenisys, Inc., we have been training world class data base administrators since 1994. We can apply our skills to select exactly the information subpoenaed by a court of law and in a format that aggregates out the personal information of uninvolved third parties.

The only thing worse than providing too little information is to provide too much. Let us help you with our sixteen years of database administration experience.

sales@telegenisys.com

New scrutiny for health insurance rates in new year.

Friday, December 31st, 2010

Health and Human Services is going to be cracking down on health insurance rate increases starting in 2011.

So insurance companies should make it their new year’s resolution to check over all of their costs in order to make the grade and get onto the health insurance exchange lists that HHS will soon be creating.

Our HIPAA complaint facility is already delivering good value for money for the insurance industry so let’s chat and find out how we can best support your processes.

telegenisys.com

Banks’ Back Office Outsourcing Expected to Reach $67.2 Billion in 2015

Monday, August 30th, 2010

Bank Systems and Technology writes:

Vendors have now begun offering on-demand procurement tools, which do not involve software for purchase but are accessible via a secured web link. On-demand offerings thus involve low cost of ownership, fast start-up/implementation, and generally quick ROI, the report states.

Telegenisys has been using secure web portals since the nineties. The LAMP technology lets us quickly put together systems where our agents and clients can coordinate in real time. In the past few years we’ve added telephony integration so that the agent has a single login to gather and update information that also keeps track of the calls they’ve made for the project.

Open Source Content Control

Friday, June 11th, 2010

Media Business reports on open source alternatives to closed content control systems. The take home lesson is that your content is your value added and you don’t want it being held hostage by anybody outside of your company.

Apple’s iBooks and the small eBook publisher

Monday, May 3rd, 2010

While iPad supports Adobe PDF files, this fixed page layout format is poorly supported by the smaller screens of the iPhone and iPod touch. Because Apple wants to support the same books on all of their platforms (in much the same way as Amazon has reader software for PCs and iPhones that all use the same account), the file format for the iBookstore will be EPUB.

While this is fine for the big players in the publishing industry, smaller players have to work through a third party to get onto the iBookstore and for the moment this means Smashwords and they require Microsoft Word documents with limited formatting.