Archive for the ‘Virtual Assistants’ Category

Tablet apps and Knowledge Process Outsourcing

Monday, November 29th, 2010

Gartner has predicted that tablets will outsell PCs in 2011. As a Knowledge Process Outsource (KPO) provider and iPad developer, Telegenisys expects to leverage tablets both inside and outside of our client offices.

Tablets (and smaller devices such as smart phones and pods) can be carried around a work site, such as by a nurse in a hospital. These mobile intranet and VPN access devices will require business specific apps and back office knowledge workers to offload clerical process so that the client’s mobile workforce can remain focused on their primary tasks.

Tablets in the hands of the general public and client customers will also require apps in order to connect into client processes and through these to remote knowledge workers.

The increased sales of tablet devices will enlarge the pool of both employees and customers who both expect app delivered access and are increasingly skilled at using such apps.

Banks’ Back Office Outsourcing Expected to Reach $67.2 Billion in 2015

Monday, August 30th, 2010

Bank Systems and Technology writes:

Vendors have now begun offering on-demand procurement tools, which do not involve software for purchase but are accessible via a secured web link. On-demand offerings thus involve low cost of ownership, fast start-up/implementation, and generally quick ROI, the report states.

Telegenisys has been using secure web portals since the nineties. The LAMP technology lets us quickly put together systems where our agents and clients can coordinate in real time. In the past few years we’ve added telephony integration so that the agent has a single login to gather and update information that also keeps track of the calls they’ve made for the project.

Outsourcing your love life to a Virtual Assistant?

Tuesday, April 6th, 2010

Cnn covered this story and its a simple “whew! no kidding” solution to an age old problem of screening calls from potential partners.  I cant imagine the pain of talking to lots of absolute “NO’s” on the path to a perfect relationship.  Judy has a point :) .  Carrie.. you rock.. go girl!!!