Outsourcing Services

Acquiring new customers is costlier and tougher than retaining old ones. Every organization requires productive management of customer interaction. Customer Support services offered by Telegenisys' call center are tailored to provide superior customer interaction, increased calling capacity, global coverage, rapid inquiry response and increased data validity.

Our portfolio of call center services includes 24/7 customer support through voice (inbound call center and outbound call center), telemarketing services and telemarketing outsourcing, technical support services and employee IT helpdesk services.

We have on offer a wide variety of retail CRM solutions, although customized call center services and solutions are also available to suit your specific business needs and requirements.

With our retail solutions, you can be up and running with the targeted small-scale project in less than a week, whereas in case you have more complex needs, we would recommend you go for our customized plans and options.

Our communication lines are open 24/7 and you can contact us anytime you feel the need. You can either give us a call or drop in an email.

Just provide us with the basic details of the project you have in mind and we will get back to with the most appropriate solutions within 48 hours. We will also help you choose the best from available options.

Inbound
You can always rely on us because we hire only the most skilled and experienced customer support professionals and use the latest in telecommunication tools and technologies. more

Outbound
We have successfully completed many outbound customer service projects in the past and are ever willing to take on new challenges. more