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Business process outsourcing blog
Sometimes outsourcing data entry is a matter of life and death
Propublica found that hundreds of Chicago police officers are stuck with desk jobs doing tasks such as "data entry, graphic design or grant writing" instead of being out on their streets dealing with crime and gang activity. Let's all start 2018 with each employee...
Automation can’t replace well managed and audited data entry
The gazette and La Presse recently audited the city of ontreal's contracting database and found numerous grievous errors. The city's response was that a "validation mechanism had been put in place to prevent users from entering invalid NEQs or postal codes - one that...
Medical outsourcing market can be helpful for decreasing global medical costs
Medical outsourcing is the consignment of core services or procedures of the organization to a provider that emphases in that area of service or operation. It includes transaction services, customer care, communication and marketing, cost avoidance, audit, payment...
Back office outsourcing can play an important part to improve regulatory compliance in financial sectors
Failing to fully meet the regulation can be the difference between success and failure for ruthlessly competitive financial sector. Regulatory compliance is being enforced more strictly than ever before as regulators seek to minimize risks to both customer and...
Outsourced data entry, the solution to the traffic ticket logjam?
According to The Mercury News, the Santa Clara County courts have faced delays in resolving traffic tickets because clerks are too busy dealing with questions and complaints from confused motorists. Per the mercury news, "​In the long run, Santa Clara County court...
Is technology driving up healthcare costs?
Austin Frakt, health economist for the New York times examines the causes of healthcare inflation. "Every year you age, health care technology changes — usually for the better, but always at a higher cost. Technology change is responsible for at least one-third and as...