In November 2017, Telegenisys added several request streams to its HIPAA compliance unit processing over 68,000 medical records requests for US Insurance carriers and law offices. Telegenisys case workers examine each medical records request for appropriate HIPAA compliance elements and documentation. Many times service level agreements for these data streams of requests from insurance companies require 2 hour turnaround. This complex response unit is required by law to operate at ZERO DEFECTS in a highly complex work environment. Telegenisys has provided this support for 14 years with precision and speed. This is one example of rapid, accurate and scalable solutions Telegenisys provides its customers.