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Telegenisys

Apr12



Telegenisys is a global IT Business Process Outsourcing and Call Center solutions company. For the past decade, we have been consistently delivering the highest level of customer satisfaction to our clients.



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  • 70
    Outsourcing Newsletter: December 2008 sharing news, trends, opinions and insights OUTSOURCING SERVICES SPOTLIGHT Analyzing Help Desk Outsourcing Trends After medical transcription, the second position would probably go to help desk outsourcing, if the task were to make a chronological list of business domains that were added from the time the…
    Tags: outsourcing, business
  • 70
    Regardless of the size of your business outsourcing your call center needs is a sure-fire way to increase profits. Often, a larger company will have the resources to create a call center in-house but many smaller companies need to outsource their support lines. Here are some tips to consider when…
    Tags: call, center, business, company
  • 69
    The first generation of outsourcing involved only the division of work between the client company and the sole source outsourcer. The new model is for process fragmentation, the use of different suppliers and component manufactures in the production of a good or service. This presents significant challenges for outsourcing companies…
    Tags: process, outsourcing, business, company, telegenisys
  • 52
    Insurance Process Outsourcing: Customer Satisfaction Made Easy With thousands of customers requiring urgent help and support on a daily basis, achieving and sustaining desired customer satisfaction levels has become quite difficult for insurance companies and their TPAs. An inhouse customer support unit can certainly help, but since it can also…
    Tags: process, outsourcing, customer, satisfaction
  • 49
    Insurance Business Process Outsourcing - The Double-Digit Success Story In relative terms, the insurance business process outsourcing industry has always lagged behind other dominant players such as the call center services outsourcing industry and the telemarketing services outsourcing industry. However, if recent trends are any indication, it appears that the…
    Tags: outsourcing, process, business
  • 47
    The Importance of Customer Service Your clients are looking for more than just a high quality product or service. You may have your product offerings perfected to a tee, but without this one vital component you're not likely to get return business. Any idea of what it might be? Customer…
    Tags: customer, business
  • 47
    Telegenisys Helps Move Real Estate into the Cloud Brokerage Fairfield, CA – March 28, 2017 - Telegenisys Inc. (http://www.telegenisys.com) announced today new services to help real estate firms move to new platforms. Read more   Telegenisys Data Center certified for ISO 9001, 27001 and HIPAA compliance FAIRFIELD, California. – March…
    Tags: telegenisys, outsourcing, center
  • 45
    Well, there are plenty of factors currently fueling the growth of the outsourcing industry. However, if we were to identify the most prominent reasons, the list would include cost-effectiveness, quality, and of course the accuracy, reliability and efficiency of offered services. For a better understanding, here’s some other relevant information…
    Tags: outsourcing, business
  • 44
    Businesses operating in developed countries around the globe have long known the benefits of outsourcing and enjoyed the increased task efficiency and cost effectiveness that the practice brings. If your company has yet to work with a business process outsourcing company, how do you know if it will be a…
    Tags: business, outsourcing, company, process, telegenisys, clients
  • 43
    There is certainly no denying the potential benefits that can be derived through outsourcing, but it would help if the right outsourcing provider is selected. Doing that is not a difficult task, but it’s certainly a bit complicated, obviously because the number of providers offering outsourcing services has increased significantly…
    Tags: outsourcing, call, center
  • 43
    Offshore outsourcing as a concept has taken off in a big way, so much so that today there is hardly any large business that can claim to do without it. Many people confuse it with business process outsourcing, but the truth is that offshore outsourcing is quite different from business…
    Tags: outsourcing, business, process
  • 42
    Customer Service Outsourcing: Aids Customer Retention Programs And Policies Due to rising competition, businesses are now spending more time and effort on designing and implementing customer retention programs and policies. Customer services are usually a part of such programs, something that makes it necessary for businesses to ensure that quality…
    Tags: customer, outsourcing
  • 40
    The past several years have brought significant change to the world's financial markets. A growing number of legal restrictions, an increased use of technology, a reduction in revenues along with the need to adopt more aggressive business strategies while simultaneously cutting costs has forced financial institutions such as banks to…
    Tags: outsourcing, business, process
  • 39
    With the information technology occupying an important place in our lives, the role of data processing has also grown over the years. Banking, health care, telecommunications, media, insurance, almost all industries are now data driven. In spite of the fact that paper is important in processing, storage and retrieval of…
    Tags: outsourcing, business
  • 39
    Just a few years back, most businesses viewed customer service outsourcing as a means to reduce costs and improve customer satisfaction. Those objectives are still relevant, but if we look at recent customer service outsourcing projects, it will become clear that new desirables such as upselling capabilities have been added…
    Tags: customer, outsourcing
  • 38
    FAIRFIELD, California. - March 2, 2017 - Telegenisys announced today that its operations have been audited for and received certifications for ISO 9001:2015 and ISO 27001:2005 and HIPAA compliance. Telegenisys continuously monitors, evaluates and updates the quality and security of all its client and administrative operations. This ISO 9001:2015 recertification moves…
    Tags: telegenisys, center
  • 38
    Competition is fierce in business. If you want to see your customers and clients return time and time again, you’ll need to set your business apart. The company that does the most to provide a positive customer experience is most likely to enjoy continued success. A blog published by Technology…
    Tags: customer, solutions
  • 37
        Outsourcing Newsletter: January 2009 sharing news, trends, opinions and insights OUTSOURCING SERVICES SPOTLIGHT Technical Support Services Outsourcing Is Still The Right Choice Due to prevailing recessionary trends, critics are working overtime to spell doom for fast growing businesses such as technical support services outsourcing... When Telemarketing Services Outsourcing…
    Tags: outsourcing
  • 37
    If asked to identify the benefits of offshore outsourcing services, most people will probably point out the cost-savings and efficiency improvements. So, are they wrong when they say something like that? Well, certainly not because it’s a well-known fact that availing offshore outsourcing services help in reducing costs and increasing…
    Tags: outsourcing
  • 36
    In simple terms, outsourcing can be expressed as a transparent method of saving money, enhancing quality and simply freeing company resources for other activities. Outsourcing is a process of sharing. It is the concept of paying an outside firm to handle internal company functions. The big question that naturally comes…
    Tags: outsourcing, business, company
  • 35
    With recessionary forces crippling most of the major world economies, ensuring the survival of both large and small businesses now poses a big challenge for industry captains and political leaders alike. However, businesses need not lose hope because there are still plenty of options to choose from and also effective…
    Tags: customer, outsourcing
  • 35
    The term 'outsourcing' is structured around the concept of transferring the ownership of a business process to a supplier. The term is distinct from usual business relationships wherein the buyer keeps control of the processes and merely controls the way the supplier completes the work. Once an organization out sources…
    Tags: outsourcing, business, process, telegenisys
  • 35
    Cost, time and quality in outsourcing data entry. The right partner can deliver all three. More and more businesses are looking to their outsource data entry processes to recession-proof countries such as India. As per a report by SourcingLine, India ranks first for its cost competitive location, massive resource and…
    Tags: outsourcing, business, telegenisys
  • 33
    The benefits of business process outsourcing are well documented. Organizations seeking to increase the efficiency and cost effectiveness of their back office processes will contract this work out to third-parties while the client focuses on its core competencies. The benefits of such a practice are without a doubt rather substantial,…
    Tags: outsourcing, process, business, company, telegenisys
  • 33
    January 10th, 2017 Fairfield, CA – Over the past decade Telegenisys has verified the correctness of over a ten million pages of healthcare records to ensure that the specialists employed by clients have exactly the right information on hand to properly handle each case. This has been achieved under revised…
    Tags: telegenisys, company, business, outsourcing, process, clients
  • 31
    In order to survive the intense competition, insurance companies just cannot say no to offshore outsourcing. This is mainly owing to the fact that sometimes there is a great difference in the labour costs of the foreign and the domestic markets. It becomes difficult for outsourcing companies to handle this…
    Tags: outsourcing, company, process

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