Well, it’s simply because telemarketing services have a direct impact on customer perceptions about offered products, services, discounts, promotional packages etc. If the right telemarketing services outsourcing provider is not selected, the quality of offered telemarketing services may deteriorate, something that will adversely affect the brand image and reputation of the business concerned.
Sub-standard telemarketing services can even force customers to register their names in the “National Do Not Call Registry” promoted by FTC (Federal Trade Commission). That would be like the final nail in the coffin because telemarketing services outsourcing providers will then no longer be able to make telemarketing calls to targeted individuals. The FTC has prohibited businesses and telemarketing services outsourcing providers to make calls to numbers that are listed on their “Do Not Call Registry”.
On the other hand, choosing the right telemarketing services outsourcing provider can prove highly beneficial. Reputable telemarketing services outsourcing providers do not compromise quality and they work hard to ensure that when a call is made, it gets treated as something useful by the person at the other end rather than a waste of time.
The right telemarketing services outsourcing provider will thus be able to build the right rapport and special relationships with targeted customers. All this will make it easier to achieve targeted telemarketing goals and objectives.
When Telemarketing Services Outsourcing Becomes A Necessity August 26, 2009 For many businesses, telemarketing services outsourcing has become an inseparable part of their existing marketing and advertising game plan. Using telemarketing services outsourcing, these businesses have been able to derive wide ranging benefits that include everything from operational cost savings…
Why Robo-Calls Cannot Replace Telemarketing Services Outsourcing August 26, 2009 Businesses may have started using Robo-calls (prerecorded telemarketing calls) for targeting potential customers, but the realization is soon dawning upon them that such automated telemarketing calls achieve nothing more than the anger and resentment of those who pick up their…
Telemarketing sounds like a great way to sell your product or service. Just pick up the phone, call people and make the sale. But who do you call, and what do you tell them? The Telegenisys telemarketing sales development package leverages our two decades of experience to quickly find the…