Telegenisys India Pvt. Ltd., specializes in providing Business Process Outsourcing solutions for medium sized companies worldwide. Telegenisys is not just a BPO provider, but also a reliable partner who promises to make valuable difference to its clients’ business. It is bent on enhancing its partners’ competitive advantage and profitability. A medley of cost effective, flexible and viable solutions is what we offer our partners. At no point of time our clients are under the impression that they are outsourcing to us, as, an extended enterprise is the image we portray. Co sourcing and not outsourcing is our motto. With an in depth knowledge of international markets and possession of a strong on the ground presence in India, we promise you significant cost savings, and improve and maintain the quality of service delivery.
Our philosophy is to mould ourselves as an extension of our clients’ service arm, understand their business and relate to them as we would relate to ourselves. Our motto is that we believe in being a responsible service provider and pay unswerving attention to the finer details of our clients’ core needs
Our Vision Our vision is to achieve the seven F’s of being Focused, Fast, Flexible, Friendly, Fair, Futuristic and First Class.
We have an impressive infrastructure with the latest hardware and software facilities. Our hardware facilities are regularly upgraded and can accommodate large volumes without any constraints. Our software team uses custom as well as customized software to suit the individual requirements of our clients.
Telegenisys is a quality driven organization. Our in depth understanding of business processes and applications enable us to provide you with remarkable quality, which will induce you to come back to us every time you think of rendering quality service to your customers. Flexibility in our approach, keeping your success in focus is our prime objective.
We at Telegenisys follow a robustly defined operational procedure to ensure process integrity and minimize inherent outsourcing risks. We help clients establish the right outsourcing strategy, and help them in devising a plan to implement the strategy and de-risking the plan to ensure success.
Leadership Team The Telegenisys’ leadership team is a blend of experts from diverse backgrounds. Throughout their careers at some of the most established firms in the world, their hallmark has been exceptional achievement. Our leaders are committed to build a top-notch organization capable of delivering best of breed solutions bringing sustainable value to customers.
We at Telegenisys focus on core competence, so that you can concentrate on the critical aspect that runs your organization. We enable you to free your resources and focus on strategy. Guaranteed quality assurance is what we assure you at Telegenisys. Critical cost advantages as a result of our dependable, time tested systems and processes add up to your bottom line, making it worthwhile. We alleviate risks through the use of dynamic service delivery methodology and top class HR practices. We also have high security data storage, data back up and recovery. Besides, we also have a disaster recovery plan.
At Telegenisys we portray integrity, transparency, passion for quality, hard work and team play, learning and innovation, empathy and humility.
With a focus on customer intimacy, process innovation and operational excellence, Telegenisys promises to enhance the business performance and create business value for its customers at a reduced cost of ownership.
The Telegenisys team has set new benchmarks in performance. Apart from cost reduction, we have benefited significantly from a customer satisfaction and value addition perspective.