WHY SHOULD YOU OUTSOURCE DATA ENTRY SERVICES?
The receipt of accurate and timely data is the lifeblood of every business. In an attempt to handle the massive amount of incoming data, it has become increasingly more common for data entry to be outsourced to other companies that are better equipped to handle the task. While third party data entry outsourcing companies are in no short supply, data accuracy and security are essential to ensure that the receipt and transmission of data goes smoothly. Telegenisys operates in a near zero error environment and has had the security of data confirmed compliant by third party auditors. Clients stay up to their projects using a variety of methods including performance metrics that are constructed with managers at the beginning of each project. Telegenisys also implements a highly automated and audited reporting matrix, proactively informing clients of their project’s status.
THE SUCCESS FORMULA – OUTSOURCE DATA ENTRY SERVICES
Outsourcing Data Entry services with viable logistics support and Case Management, Telegenisys excels in business process outsourcing of services. Our formula for a successful outsourced data entry project includes a careful weaving of process management support and complete physical and electronic data security. Our data entry services have been deployed across a variety of fields including medical case management, document management, data reduction from graphic sources, GIS data mapping as well as support management functions. All Telegenisys data entry products are conducted in a very efficient and transparent manner, providing the best service for our clients.
PROCESS MANAGEMENT SUPPORT
Telegenisys prides itself in creating process descriptions which give origin or further refine the service level components into an SLA (Service Level Agreement.) SLA components, along with current process documentation, are consolidated into a service delivery strategy. For each SLA, an automated or audited “performance metric” is created to ensure a transparent and easy-to-manage process for each of our clients.
PHYSICAL AND ELECTRONIC DATA SECURITY
Telegenisys’ continuous efforts in providing accurate and reliable data entry services have also won it compliance with one of the most stringent standards in data security – HIPAA (Health Information Portability Act.) HIPAA compliance was confirmed through an independent audit, which verified that Telegenisys provides adequate administrative, physical and technological security for all of its data. Telegenisys is also listed in the UK Data Controller registration.
CLIENT SYSTEMS INTEGRATION
Telegenisys supports data needs using multiple 2 MB E1 links in a redundant architecture. A high grade Virtual Private Network (VPN) is often used to implement proper security measures. On other cases, customized security layer support with tunneling options are used to engage the client systems directly.
Using a highly redundant architecture, Telegenisys is able to support systems at multiple levels in the event that public power supplies fail. Online battery systems jump in immediately to maintain your systems the instant that power becomes unavailable. A green diesel power generator activated within a manner of seconds to provided extended support during an outage.
REGISTRATIONS AND COMPLIANCE CERTIFICATIONS
HIPAA, BBB, Security Controller, CCL, etc.
LARGE DEPLOYED SOLUTIONS
HIPAA COMPLIANT CASE DATA INPUT
For the last six years, Telegenisys has worked closely with a company that updates customer contact information for major insurance carriers. Telegenisys provides this client with system updates, research and compliance reporting to meet highly specialized product that this field demands. During our time with this client, our outsourced data entry services team has routinely processed thousands of similar requests each month.
HIPAA COMPLIANT MEDICAL RECORD RETRIEVAL SERVICES
Telegenisys has supported a medical records retrieval company for the past three years by making calls and updating case data for medical record requests. Telegenisys expedites recovery of medical records for the client while updating users and clients regarding the status of a particular case. Thousands of cases are processed by our team on a daily basis. READ MORE
UK DATA CONTROLLER COMPLIANT DEBT MANAGEMENT PROCESSES
Telegenisys handles incredibly sensitive financial documentation for clients – primarily loan data that is used to determined debt management needs for the client. This has been an ongoing project for the last two years, providing critical analytical and communicative support to our customer.
Another client of Telegenisys requires analysis of GIS data to map highways, roads and ramps on their systems using detailed imagery for utmost accuracy. Telegenisys’ outsourced data entry services generate data for the client which is used to create the basis for traffic modeling. Analysts at Telegenisys provide timely and accurate overlays on maps that be used to ensure model compliance with imagery.