Business process outsourcing services

Telegenisys doesn’t just run a process, we work with our clients to nurture it, make it productive, define and mature the metrics, and ensure ongoing performance. Since our founding in 1994, we have provided a wide range of BPO services, customer support, back office, and telemarketing outsourcing solutions for clients worldwide. Aided by our world-class infrastructure, business competencies, domain knowledge, and expertise, and a dedicated group of highly skilled and trained professionals, we are able to provide the best quality outsourcing services our clients. Our core competencies include services such as BPO services, customer care, and support, b2c and b2b marketing including telemarketing, data entry, and data conversion, content development, accounting, and financial services, medical records retrieval, market research, data creation and management, document scanning and sorting, infomercial sales services, and insurance claims.

Telegenisys operates in several distinct divisions:

Sales support

Business process support

Consumer outreach

Using established business process outsourcing (bpo) methodologies in combination with customized offshore outsourcing solutions, we are able to provide improved process integration and optimal performance to our clients.

Business process outsourcing benefits

Our services reduce your costs. Whenever you have one of your highly skilled and hard to recruit employee doing something that doesn’t require all their skills you are paying extra for those skills for tasks that simply do not justify the extra cost. And because we go the extra mile to work as part of your existing processes, there’s no extra training time or costs on your side to make use of us. The return on your investment is rapid and assured, because we’ve already made the investment in our infrastructure, personnel and processes. Your company works just the same as before, only more efficiently in terms of performance and cost.

Offshore outsourcing

Reliable reports indicate that on average, offshore outsourcing to these countries results in savings of around 45%.

Due to their colonial history, some developing countries have natural advantages such as a vast talent pool of qualified professionals, proficient in both written and spoken english. What is even better is that hiring the required talents and skill sets is a lot more affordable in these countries.

Get the offshoring advantage

Just fill out the web form to the left of this page and one of our business process professionals will call you with 24 business hours and see if we can offer you a path to higher efficiency and significant cost savings. There is no commitment but a real possibility to become more competitive. Majority of the large companies are already reaping these benefits.

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