Telegenisys Inc. Augments security at its offshore outsourcing center

Fairfield, CA – One of the leading providers of business process outsourcing services, Telegenisys Inc. recently initiated an organization-wide drive to augment security at its offshore development facility. The move, it appears, is motivated by the recent spike in cases related to data theft and misuse of confidential information such as credit card numbers, social security numbers etc, obtained illegally and fraudulently from outsourcing hubs in most cases. In this context, it would be worth mentioning that Telegenisys Inc. has a clean record in this area since it already has the best available security systems installed. Company officials however believe that since the criminal mind is getting increasingly smart, it is always better to take proactive steps rather than wait for something bad to happen.

“Security threats, both online and offline, have increased dramatically over the last few years and with 16 year olds hacking into network servers and mainframes, we believe we cannot afford to ignore potential security risks even when we already have advanced security systems in place” said Mr. Cecil Ramchandran, the Assistant to the CEO. “We handle a wide variety of outsourced processes such as telemarketing, customer support, records retrieval, accounting & finance and many others, all of which involve the sharing of confidential data and information, either related to clients or their customers. We very well understand the importance of ensuring the security of confidential data and information and it’s the same reason why we have decided to upgrade our security systems.”

Elaborating on some of the main plans and strategies, Mr. Ramchandran said that the company is targeting both offline and online security threats and risks. “For offline threats, we have installed the latest biometric security systems that are virtually impossible to tamper with. Since it automatically logs user ID and time whenever access is gained to the development center, it acts as an effective deterrent and helps prevent unwanted incidents. We have also replaced our CCTV cameras with new ones having “motion-detection”capability, which can zoom in automatically and can capture both images and video of would-be offenders.”

“As for online security threats, we have installed advanced network monitoring systems that keep a log of each and every activity and of every individual unit connected to the network.” said Mr. Ramchandran. “We have also installed special software systems that can automatically detect a security breach based on the parameters provided and set the alarm bells ringing in our network security department. Security threats may also arise from outside sources and keeping that in mind, we have also installed the most advanced firewall and anti-virus systems on our network servers. All these together, are helping us sustain our clean record and also in making our offshore outsourcing center one of the most secure in the industry.”

Importance of sorting medical records chronologically

Importance of sorting medical records chronologically

Medical chronology is an organized, succinct record of medical facts. It is a record of medical events in the order of their occurrence. This involves reading through hundreds of pages of medical records and arranging them in an accurate chronological manner from...
medical records

Examining Medical Records for Sufficiency for Medical Research

Telegenisys research support group retrieves and organizes medical records for natural history studies and clinical trials. Our teams often extract and summarize relevant retrospective data found in medical records. Medical record sufficiency is perhaps more pertinent...
medical abstracts for life expectancy underwriting

Fitness and Frailty determinants for life expectancy

Fitness and frailty[1] factors help determine the physiological decline of a person over his lifetime. The coping mechanism of the body to the onslaught of diseases decreases as age progresses. An underwriter assessing for life expectancy looks at travel history,...
present illness history in life expectancy

How history of present illness helps assess life expectancy

History of present illness is a summarized description that gives information regarding the progression of the client’s active illness from the onset to the present. History of present illness helps in medical decision making, investigate the client’s problem, and...
bmi history helps assess life expectancy

BMI history helps assess life expectancy

BMI helps a medical records reviewer to assess the comorbidities that may be expected in a person who has a higher or lower body mass index than normal. What is BMI? BMI stands for Body Mass Index. It is a value to measure a person’s weight with respect to height. The...

Medical record retrieval use cases supported by Telegenisys

Telegenisys has been retrieving medical records for over 2 decades.  We have developed real time portals which track the retrieval process for each record in minute detail and keep our clients updated.  Here are some of the use cases for which Telegenisys provides...

Pin It on Pinterest