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Customer Support

Telegenisys provides full cycle product and customer support so that consumers make cost effective and correct use of products. Our customer services can include planning, purchase, installation, training, troubleshooting, maintenance, upgrading and phasing out the product. We use automation that wraps around the caring attitude of our professionals.

We can help plan automated support to make our services more cost effective and can develop knowledge base materials that will reduce or prepare customers to achieve better satisfaction from their purchase.

Order input and creation and fulfillment

RMA (Return Merchandise Authorizations) Help Desk

Internet order completion support desk

Integrated IM/EMAIL/VOICE Customer Support Desk



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