24 Hour tech support

24 Hour tech support

24 hour tech support is crucial for clients around the world to receive help with their product when it is most convenient to them. In today’s business environment, customers expect this level of technical support when purchasing a product, regardless of location. While customers in the Western Hemisphere may find normal business hours to be sufficient, 24 hour tech support is necessary to provide consumers around the world with equal access to technical support.

By providing 24 hour tech support, the customer experience will benefit from the constant availability of assistance. Issues with the product can be resolved almost as quickly as they arise. These positive experiences with customers work to develop a positive image of your company that produces repeat buyers. It is this brand loyalty that is crucial to developing and sustaining a successful business long term.

Telegenisys recognizes these benefits and offers 24 hour tech support as part of its support services offerings. Each of your products will benefit from being supported 24 hours a day, seven days a week. Your customers will reap the benefits of having support available on their time.

Telegenisys blogs

Telegenisys managers host moderated blogs with updates weekly or more often. We hope you will enjoy our blog streams.
insurance database append

Insurance database append case study

Often insurance databases become outdated as people move, marry or change status. If they forget to update the insurance company they become difficult to reach. Telegenisys steps in with research that provides accurate data on their updated contact information....

Telegenisys supports law firm privacy compliance

Stephen Treglia writes in the New York Law Journal that "businesses are demanding law firms sign written agreements affirming their compliance with whatever regulatory requirements are faced by the client. As part of a HIPPA, DFS, GDPR relationship, clients will...

Containing health record costs in mass litigation

Gathering healthcare related evidence can run up considerable costs even before determining if there is a reasonable chance of making a valid claim. These costs arise in gathering the records, extracting the data and then analyzing it.   Max Kennerly, Esq. offers some...

More outsourcing in 2013 as companies hold off hardware.

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VMR – Visualize medical records – Brochure describing capabilities.

VMR - Visualize medical records - Brochure describing capabilities. Please fill the form below to request the brochure.

Medical chronologies – Driving litigation outcomes

Case study on litigation support through advanced medical chronologies. Use the contact form below to request this publication.

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