Tech support hotlines

Tech support hotlines

Tech support hotlines exist to provide customers with solutions to their technology-related issues and questions. They exist to augment other tech support operations that exist online. The benefit of tech support hotlines is that they offer customers with a more personal form of interaction and support regarding their issue.

Tech support hotlines exist as a service of the product manufacturer to improve the customer experience and satisfaction with their product. Creating the perception that the manufacture cares about their customers’ experience with their product improves brand loyalty.

A proper tech support hotlines can make the difference in a product being a success or a failure. While consumers can often handle minor issues when they are corrected by the product manufacture, customers are quick to abandon a product and company that fails to offer adequate support. Quality tech support communicates to the consumer that you as a company care for the customer past the point of sale.

Telegenisys operates tech support hotlines for various companies, providing technical support for their products. Currently, we offer technical support for products such as smart phones, blue tooth headsets and other technology-related products. Telegenisys can provide quality technical support for your product.

Telegenisys blogs

Telegenisys managers host moderated blogs with updates weekly or more often. We hope you will enjoy our blog streams.
Wages are going up, how is your productivity

Wages are going up, how’s your productivity?

CNN Business reports that wages next year will see their “highest expected annual jump in 15 years,” [1]and this is on top of inflation and interest rate shocks. In order to remain competitive small to medium-sized businesses need to increase the productivity of their...
Recruitment Challenges 2022-scaled

Is it too late to hire new employees in 2022?

The U.S. Small Business Administration, Office of Advocacy reported in June 2022 that private sector employment was only half a million below the level reached before the COVID-19 pandemic. [1] However Katie Bach of the Brookings Institution estimates that as many as...
Traffic analysis and data modelling

Keeping Self-Driving Trucks on the Road

I bicycle a little faster than other people, and that's a big problem for every American. I've opted into Google's Location History tracking on my phone and hence the past trips I've taken show up in Google Maps Timeline. These show the routes I've taken and my means...
outsource to india

Outsourcing to India | 2023 Definitive Guide

2023 Update IMF's Growth Forecast for India and the Role of Investment The International Monetary Fund (IMF) predicts India's growth at 5.9% for FY 2023-24 and an average rate of 6.1% over the next five years. To achieve sustained domestic demand-led growth,...
insurance database append

Insurance database append case study

Often insurance databases become outdated as people move, marry or change status. If they forget to update the insurance company they become difficult to reach. Telegenisys steps in with research that provides accurate data on their updated contact information....
My outsourcing story

More outsourcing in 2013 as companies hold off hardware.

Outsourcing Companies 1 ZDNet - CIOs eye more outsourcing, less hardware in 2013 With the uncertainties in the economy, the expected usual bumpy start for Windows 2008, and the BYOD headaches as the tablet market takes off, almost half of the companies surveyed said...

Pin It on Pinterest