Telegenisys’ infrastructure combines state-of-the art facilities with water-tight security to ensure business continuity for our customers. Telegenisys Inc. has invested heavily to ensure an excellent, world-class BPO facility, which caters to the needs of our esteemed clientele.
The salient features of our BPO facility are :
- Call Center registered under the Other Service Provider (OSP) category as defined in NTP’99.
- A well developed work-friendly set up to ensure smooth functioning.
- Ergonomically designed, spacious workstations.
- A dedicated server or router at the location pertaining to the call center.
- Local lease lines from the service provider to the respective server dedicated for this call center at the location.
- Leased line from the IPLC provider to our location.
- Memorandum of Article of Association of the Company.
- Schematic diagram of the call center layout with equipment details.
- Foreign clients and their details.
Our technological capabilities comprise of : IVR systems
- Cisco routers with data links through multiple providers.
- Call recording solutions.
- Partitioned Local Area Network.
- UPS and Generator Backup.
Using advanced infrastructure, Telegenisys Inc. is able to provide a comprehensive range of business process outsourcing services that include everything from call center services to B2C & B2B telemarketing, data entry & data conversion, content development, accounting and financial services, tax consultancy, medical records retrieval, data creation and management, document scanning & sorting, infomercial sales services, insurance claims and many more.