Telegenisys’ infrastructure combines state-of-the art facilities with water-tight security to ensure business continuity for our customers. Telegenisys inc. has invested heavily to ensure an excellent, world-class bpo facility, which caters to the needs of our esteemed clientele.
The salient features of our bpo facility are :
Call center registered under the other service provider (osp) category as defined in ntp’99.
A well developed work-friendly set up to ensure smooth functioning.
Ergonomically designed, spacious workstations.
A dedicated server or router at the location pertaining to the call center.
Local lease lines from the service provider to the respective server dedicated for this call center at the location.
Leased line from the iplc provider to our location.
Memorandum of article of association of the company.
Schematic diagram of the call center layout with equipment details.
Foreign clients and their details.
Our technological capabilities comprise of : ivr systems
Cisco routers with data links through multiple providers.
Call recording solutions.
Partitioned local area network.
Ups and generator backup.
Using advanced infrastructure, Telegenisys inc. is able to provide a comprehensive range of business process outsourcing services that include everything from call center services to b2c & b2b telemarketing, data entry & data conversion, content development, accounting and financial services, tax consultancy, medical records retrieval, data creation and management, document scanning & sorting, infomercial sales services, insurance claims and many more.