Global support

Global support services

Global support is a method of providing assistance to customers all over the world. In the modern world that we live in, consumers are likely to be using your products all around the globe. To effectively serve your ever-extending customer base, global support is a necessary investment for companies looking to be successful on an international level.

The key aspect of global support is being able to offer technical support services 24 hours a day, seven days a week. This kind of availability allows customers to contact you at a convenient time for them, no matter where they’re located around the world. While this scope availability may not have been necessary for the past, the international reach of your company now demands it.

Failure to provide global support is simply bad business in today’s global economy. Customers expect to have access to technical support for their product when the need arises and the absence of such a service is sure to reflect poorly on your company.

Telegenisys ensures that your company is able to provide its global customers with technical support around the clock, whenever it is most convenient. The knowledgeable and helpful agents at Telegenisys are sure to provide your customers with professional, accurate, and timely responses to their questions.

Telegenisys blogs

Telegenisys managers host moderated blogs with updates weekly or more often. We hope you will enjoy our blog streams.
Wages are going up, how is your productivity

Wages are going up, how’s your productivity?

CNN Business reports that wages next year will see their “highest expected annual jump in 15 years,” [1]and this is on top of inflation and interest rate shocks. In order to remain competitive small to medium-sized businesses need to increase the productivity of their...
Recruitment Challenges 2022-scaled

Is it too late to hire new employees in 2022?

The U.S. Small Business Administration, Office of Advocacy reported in June 2022 that private sector employment was only half a million below the level reached before the COVID-19 pandemic. [1] However Katie Bach of the Brookings Institution estimates that as many as...
Traffic analysis and data modelling

Keeping Self-Driving Trucks on the Road

I bicycle a little faster than other people, and that's a big problem for every American. I've opted into Google's Location History tracking on my phone and hence the past trips I've taken show up in Google Maps Timeline. These show the routes I've taken and my means...
outsource to india

Outsourcing to India | 2023 Definitive Guide

2023 Update IMF's Growth Forecast for India and the Role of Investment The International Monetary Fund (IMF) predicts India's growth at 5.9% for FY 2023-24 and an average rate of 6.1% over the next five years. To achieve sustained domestic demand-led growth,...
insurance database append

Insurance database append case study

Often insurance databases become outdated as people move, marry or change status. If they forget to update the insurance company they become difficult to reach. Telegenisys steps in with research that provides accurate data on their updated contact information....
My outsourcing story

More outsourcing in 2013 as companies hold off hardware.

Outsourcing Companies 1 ZDNet - CIOs eye more outsourcing, less hardware in 2013 With the uncertainties in the economy, the expected usual bumpy start for Windows 2008, and the BYOD headaches as the tablet market takes off, almost half of the companies surveyed said...

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