Tech support India
Tech support based in India is commonly adopted by large technology companies that choose to focus on their core competencies rather than attempting to provide tech support services themselves in house. These tech support companies are third parties that specialize in providing customers with the information necessary to successfully troubleshoot their products.
When a company chooses to outsource its tech support, it often saves a considerable amount of money compared to maintaining a similar staff in house. The money that is saved through outsourcing can often be put back into production to create a better product. The manufacture wins in both scenarios because a highly competent and skilled support staff in India is capable of providing a similar level of support as a staff based in another country. The consumer wins when the company is able to make a better product without a price increase while still providing excellent technical support services.
Tech support agents in India, on top of being highly skilled and well-trained, have access to the same knowledge bases as support staff located in another country. These agents are able to utilize this knowledge bases to provide customers with timely and accurate information.
Telegenisys provides tech support solutions for your business that are based in India, by agents of your choice. This allows us to provide you with high-quality tech support services that balance price against your needs.