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Is outsourcing a security risk?


Outsourcing your business processes can be a beneficial, yet risky decision. As you cede a portion of your daily operations to another company, the opportunity arises for things to go wrong and you may start thinking is outsourcing a security risk? Of course, more often than not, specialist business process outsourcing companies can complete a task more efficiently than the client without any issues. Even so, those considering outsourcing should also consider the potential risks of working with a third party service provider and take all reasonable precautions.

Ron Condon addressed this topic in an article written for Computer Weekly. Focusing specifically on the risks surrounding IT systems and electronic record keeping, Condon suggests conducting a risk assessment before choosing a supplier. The bigger the risk your company assumes when outsourcing, the more familiar your company should become with the supplier before making a final decision. This process may take weeks or months, but it is crucial to the long term success of the project.

Cyber attacks are on the rise as of late and businesses have been a prime target. Any fixed software system can be vulnerable to this kind of activity. For this reason, it is essential for companies considering outsourcing to ensure that a potential service provider is both aware and capable of providing proper data security, including measures to prevent unauthorized internal access to data.

Medical data in particular has stringent security guidelines under the Health Insurance Portability Accountability Act (HIPAA) that mandate security is evaluated not only when new software is installed, but also how that software is implemented and operated. The service provider should also be able to provide sufficient physical security of data as well . The potential always exists for employees to use data improperly, which may result in significant potential penalties. These penalties would be the responsibility not of service provider, but you. Not to mention, the tarnishing of your company’s good name. The benefits of outsourcing are undisputed, but the risks could outweigh any competitive advantage your company may gain if you choose a third party provider that fails to properly protect your valuable data.

For this reason, Telegenisys is committed to follow the letter and spirit of HIPAA.

We not only provide superior technical safeguards to protect your data, but physical security is also a top priority at each of our data processing locations.

If you are wondering is outsourcing a security risk, you can rest assured when it comes to Telegenisys. Telegenisys has received security certifications and conducted several third party security audits to ensure that our client’s data is safe from potential cyber attacks or employee mishandling of data. This commitment to data security makes Telegenisys a trusted partner for your outsourcing needs.

With over 20 years of experience in the outsourcing industry, Telegenisys has a wealth of knowledge amassed over that time that it uses to provide a truly valuable service for each of our clients. Don’t leave your company exposed to potential data security threats when you outsource. Prove a business process outsourcing company of doing data management the right way.

To find out more about Telegenisys’ data management service and the HIPAA compliant security that we provide for our clients, please visit our page.

1 http://www.computerweekly.com/news/2240084219/How-to-mitigate-the-security-risks-of-outsourcing

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