HIPAA compliant case management

HIPAA Compliant Case Management services by Telegenisys in USA

Telegenisys’ role in hipaa compliant case work

Telegenisys assures its clients that their outsourced services will be handled with precision and unparalleled quality. We engineer every work process carefully, designing every element to meet and exceed client expectations.  Our teams are selected and trained to deliver precision and service excellence.

Zero defect pledge

All of the data handled by Telegenisys is processed in a zero-defect environment.  Every team member in Telegenisys signs a pledge that ensures they only do work they understand and can deliver reliably.  This is confirmed by an external audit of its HIPAA compliance policies and procedures annually.

The mature process with iso certifications

Where many organizations have been challenged to properly secure their data, telegenisys have instituted physical, technical, and administrative safeguards to ensure that your organization’s data is safe from all unauthorized access. This includes all forms of medical records and electronic private health information.  Our iso certifications bear testimony to our unwavering commitment to quality and data security.  Telegenisys continuously audits its procedures while submitting to annual external audits by third party professional audit organizations.  We are certified to comply with iso 9001 standards for process quality and iso 27001 standards for data security.  Our clients can expect fully documented process results where daily work is audited, measured and evaluated continuously. Our work process is highly evolved and mature.  We demonstrate daily that our clients are in good hands.  Each instruction and work procedure or process flow modification is documented.  Documentation is maintained in secure intranets and always available to each team member so even when requirements change daily, our people can be confident that they have current instructions.  Each team member undergoes a hipaa evaluation annually.  We ensure through law enforcement and hhs.gov databases that our people are responsible and qualified to do the work they are assigned.

Collaboration & process documentation

Using high-quality collaboration tools like Slack (slack.com) and asana (asana.com) we manage projects and discussions in a fully audited and documented environment.  Our clients can always manage work and plan resources without feeling the distance of remote outsourced operation.  These processes are necessary because Telegenisys handles private health information (phi) for over 60,000 cases per month.

HIPPA compliance

All the above qualifications make Telegenisys a prime candidate for projects involving confidential patient data. Any healthcare provider or medical biller can trust Telegenisys will comply with HIPAA in all situations. The time and attention that would have been spent on ensuring that Telegenisys is conducting its operations in a HIPAA compliant manner can be spent ensuring that documents are processed with peak efficiency and quality. HIPAA compliance can be a long and complex process that is crucial to the successful operation of any successful business in the healthcare field. To ensure compliance with HIPAA laws, Telegenisys is externally audited every year. We look forward to partnering with you to provide the highest level of quality and security for your projects.

Credibility and trust are hard-earned.
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Bianca F- Product Operations Manager, Genomic Solutions Company

Telegenysis has been remarkable to work with! They are a professional, organized, and responsible team who always gets the work done efficiently and effectively. They helped support our business by cleaning and organizing medical records, allowing us to optimize our workflows for better and faster service.

Kevin M CEO- Life Expectancy Underwriting

Telegenisys is our preferred partner in the Underwriting area. They provide medical abstracts which enables our underwriting team to make accurate and informed decisions. Since we first started our contract in April 2018, we have significantly expanded the team at Telegenisys. Given our positive experience with them, we highly recommend Telegenisys as a partner to support your business.

Charles M- Firm Administrator, California Law Office

Your whole team quickly overcame our hesitancy with good communication skills and patience in onboarding us as a client. We found your friendly service to be efficient and reliable in delivering high quality medical record reviews. Telegenisys provided secure portals with the upmost care insuring client confidentiality and HIPAA privacy. The medical review was “spot on” both fast and efficient. We will gladly recommend you to others.

Kathleen K- Vice President Compliance & Privacy, Medical Records Company

Telegenisys HIPAA Client Audit Positive Findings Mature privacy programs which includes HIPAA/HITECH Training on privacy and security Policies and procedures for both IT and physical security. We are looking forward to continuing our working relationship with Telegenisys.


Commitment to Security

Each year Telegenisys undergoes a third-party audit of its security procedures. Our clients expect zero defects delivered using mature management processes. For decades we have delivered consistent durable results.

Commitment to Quality

Each year Telegenisys undergoes a third-party audit of its quality control procedures. Our clients expect zero defects delivered using mature management processes. For decades we have delivered consistent durable results. And as for finding a reputable overseas firm with whom to have that relationship, in my opinion, there is no reason to look farther than Telegenisys. You’ve already found – if not the best – then certainly one of the best!

Commitment to Privacy

Each year Telegenisys undergoes a third-party audit of its HIPAA (Health Insurance Portability and Accountability Act that was passed by Congress in 1996) procedures. For over a decade we have worked on protected health information without incident.



Are you sharing PHI with vendors? We have updated our privacy policy to cover the information gathered by this website and handled by our processes on behalf of our clients.

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