I think the Postal Service spokesman was correct when he said that the program was “a direct response to the changing expectations of customers who demand greater convenience”. It’s only logical that if you have more places to drop off packages for USPS delivery then more people will use USPS delivery.
It reminds me of what we do every day at Telegenisys Inc. We don’t even try to replace tenured employees with many years of experience. Instead we make these employees more productive, so they can add more value. We do this by taking on the routine tasks that can be compartmentalized so that the people who are employed by our clients are freed up to focus on delivering more. We’re not replacing their expertise, we’re leveraging it. We don’t take jobs away, we make them better.
In January 2017, the USPS ended this public-private services relationship, reducing consumer alternatives for their shipping needs.