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Business process outsourcing blog
Delivering on outsourcing excellence : Focus on details
Primary Assertion: The hallmarks of successful outsourcing processes are predictable, reliable and durable performance and savings. We are amazed at how many companies suffer from lack of comprehensive process planning and launch management. This guide is provided to...
How can small businesses deal with the tight job market?
An april 2018 report by the national federation of independent business showed that about half of all respondents were failing to find qualified workers even as they offered higher wages. While demand pressure is intensifying in the labor market and increasing number...
Will small and medium companies expand overseas in 2018?
Will the tax cuts and Jobs act of 2017 send American jobs overseas? Patti Domm of CNBC asked several experts and received mixed responses on this....
Best options for managing seasonal projects
Just as a person never forgets how to ride a bicycle, companies have tasks that they must set aside for a while then they'll need to resume without falling over. These cycles for stored tasks can be driven by seasonal markets or by regulatory or financial calendars....
Sometimes outsourcing data entry is a matter of life and death
Propublica found that hundreds of Chicago police officers are stuck with desk jobs doing tasks such as "data entry, graphic design or grant writing" instead of being out on their streets dealing with crime and gang activity. Let's all start 2018 with each employee...
Automation can’t replace well managed and audited data entry
The gazette and La Presse recently audited the city of ontreal's contracting database and found numerous grievous errors. The city's response was that a "validation mechanism had been put in place to prevent users from entering invalid NEQs or postal codes - one that...