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Business process outsourcing blog
Third party customer service solutions
Competition is fierce in business. If you want to see your customers and clients return time and time again, you’ll need to set your business apart. The company that does the most to provide a positive customer experience is most likely to enjoy continued success. A...
Roadblocks to smooth integration of BPO services
It’s no secret that many successful businesses today benefit greatly from the use of business process outsourcing. BPO services providers allow for their clients to focus on their core competencies while tasks that fall outside of those disciplines. As a result,...
Help desk market growth
Telegenisys help desk support services prepared to ride projected market growth between 2015 to 2019 A new report1 shows substantial projected growth for the global help desk outsourcing market. The rapid growth in technology has increased the demand for 24-hour...
How to address outsourcing fragmentation
The benefits of business process outsourcing are well documented. Organizations seeking to increase the efficiency and cost effectiveness of their back office processes will contract this work out to third-parties while the client focuses on its core competencies...
Advantages of outsourced lead generation
Definition of lead generation Lead Generation is the creation of consumer interest or inquiries into the products and services of a particular business. Lead generation services work to develop an interest in their clients’ business. Internet marketing consultant...
Keys to outsourcing success
Businesses operating in developed countries around the globe have long known the benefits of outsourcing and enjoyed the increased task efficiency and cost effectiveness that the practice brings. If your company has yet to work with a business process outsourcing...