Call center Services
With ever increasing business demands and a proportionate rise in operating costs, Business Process Outsourcing including Call Center Services have become a viable and affordable option for several companies around the world. A business needs to maintain a level of profitability to stay ahead of the competition. Outsourcing aims at just that by providing cost-effective options in order to achieve the desired goals.
Back Office Services
Telegenisys India Pvt. Ltd. is a leading Business Process Outsourcing (BPO) company providing an assortment of quality services, ranging from telemarketing and customer support to web promotions, software development, data management and call center services. Our highly skilled and trained workforce, along with a state-of-the-art setup is ideal for all your business needs.
Telegenisys is unlike any other call center services provider. Our goal goes beyond merely carrying out the clients’ requirements. We strive to establish a long-standing partnership with our clients and work in close coordination with them so as to provide them with only the best services possible.
We at Telegenisys use a multi-step process to deliver seamless business solutions to suit your needs. Firstly, we analyze your company’s requirements and objectives before undertaking any project. Next, a proper course of action is devised and only after your approval, is the project commenced. Appropriate measures, both infrastructure and labor related, are taken care off before starting the process.
The advantages of outsourced call center services are many.
While most just consider the lower manpower costs as compared to the home country, there are several other factors that make outsourcing call center services a worthwhile option. We employ a highly qualified workforce that strives to deliver their best. A company that is outsourcing their call center work can also do away with capital expenditure, overheads, and manpower training costs. Our high levels of competency, skilled customer skills, and innovative selling skills ensure that your process is in the most reliable hands.