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Call center Services

Call center Services

With ever increasing business demands and a proportionate rise in operating costs, Business Process Outsourcing including Call Center Services have become a viable and affordable option for several companies around the world. A business needs to maintain a level of profitability to stay ahead of the competition. Outsourcing aims at just that by providing cost-effective options in order to achieve the desired goals.

 

Telegenisys India Pvt. Ltd. is a leading Business Process Outsourcing (BPO) company providing an assortment of quality services, ranging from telemarketing and customer support to web promotions, software development, data management and call center services. Our highly skilled and trained workforce, along with a state-of-the-art setup is ideal for all your business needs.

Telegenisys is unlike any other call center services provider. Our goal goes beyond merely carrying out the clients’ requirements. We strive to establish a long-standing partnership with our clients and work in close coordination with them so as to provide them with only the best services possible.

We at Telegenisys use a multi-step process to deliver seamless business solutions to suit your needs. Firstly, we analyze your company’s requirements and objectives before undertaking any project. Next, a proper course of action is devised and only after your approval, is the project commenced. Appropriate measures, both infrastructure and labor related, are taken care off before starting the process.

The advantages of outsourced call center services are many.

While most just consider the lower manpower costs as compared to the home country, there are several other factors that make outsourcing call center services a worthwhile option. We employ a highly qualified workforce that strives to deliver their best. A company that is outsourcing their call center work can also do away with capital expenditure, overheads, and manpower training costs. Our high levels of competency, skilled customer skills, and innovative selling skills ensure that your process is in the most reliable hands.

Call center services

Portfolio of Call Center Services

Our portfolio of call center services includes 24/7 customer support through voice (inbound call center and outbound call center), technical support services and employee IT helpdesk services..Read More »
Customer Support

Customer Support

Customer support is the core of any business venture. It becomes vital to establish quality customer care in order to win new customers and retain the existing ones..Read More »
Back Office Services

Back Office Services

We provide backend support and process a high volume of transactions for our clients that includes Payroll Processing, Quick Book Accounting, Financial Statement Preparation..Read More »
Data Capture Image

Data Capture

Our firm offers data capture and management in Data Entry Keying, Re-keying , OCR & Image Scanning, ‘Click & Capture’ Entry Systems, Internet Data Mining, Electronic File Conversions from to any format …Read More »


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